• Underwriting Territory Manager - National Lloyds

    Job Locations US-TX-Dallas
    Req #
    Location Name
    (NLC) Dallas, TX - Dallas
  • Job Summary

    This position is focused on developing a profitable book of business by building relationships with internal and external stakeholders to source high quality submissions, determine/prioritize submissions to be underwritten, and ensuring appropriate business is written and retained within their assigned territory. The Underwriting Territory Manager will work closely with other departments to manage their book of business, as well as a dedicated group of Underwriting Technicians who are responsible for the bulk of the risk evaluation, leaving them to focus on analytical and relationship dimension of the underwriter role.

    Essential Functions

    • Monitor financial and service results within assigned territory to ensure performance goals and targets are met.
    • Collaborate with agents, Sales Managers, Product Managers and other partners to manage and grow a profitable book of business.
    • Evaluate new and renewal accounts that are above the authority of the Underwriting Technician within their assigned territory.
    • Non-renew or cancel accounts that cannot be rehabilitated in a professional and empathetic manner.
    • Review and respond accordingly to inspection reports, agent and policyholder inquiries, claim department alerts, and other reports that provide information relative to an account’s profit potential.
    • Participate and provide input in regularly scheduled departmental meetings involving collective decision making.
    • Communicate underwriting positions, risk appetite and company value proposition to agents.
    • Develop strong, long term relationships with agents to profitably grow a book of business.
    • Provide superior service to external and internal customers.
    • Participate in special underwriting projects as needed.

    Job Requirements

    • Bachelor degree from an accredited university in insurance, risk management or related field.
    • 5+ years of Property/Casualty Insurance Company, Agency or Brokerage experience with working knowledge of underwriting, property/casualty lines of business, product features, forms, regulatory environments and risks etc.
    • CPCU or other insurance related coursework preferred.
    • Must have good organizational skills and be able to make independent decisions.
    • Must have the ability to handle difficult situations in a diplomatic manner and use negotiation skills in the resolution of underwriting and agency differences.
    • Demonstrated sales, marketing, and relationship building experience.
    • Ability to work in dynamic, rapidly changing environment, adapting to changing requirements and collaborating with a wide range of colleagues to quickly deliver solutions.
    • Very strong verbal and written communication skills.
    • Highly motivated and results-oriented.
    • Comfort with analytical tools and technology.
    • Demonstrated customer service experience.

    About the Company

    National Lloyds Corporation, which traces its origins to 1948, is a niche property and casualty underwriter that is a leader in underserved markets in Texas and other Southern states. National Lloyds Corporation specializes in writing fire and homeowners’ insurance coverage for low value dwellings and manufactured homes. Insurance policies are sold by more than 4,200 independent agencies and is licensed to sell insurance in over 30 states. National Lloyds Corporation is a subsidiary of Hilltop Holdings Inc. With $13.4 billion in assets and $1.9 billion in common equity as of December 31, 2017, Hilltop Holdings Inc. (NYSE:HTH) is a Texas-based diversified financial holding company specializing in banking, mortgage origination, financial advisory and insurance through its wholly owned subsidiaries, PlainsCapital Bank, PrimeLending, Hilltop Securities Inc. and National Lloyds Corporation.


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