The Underwriting Operations Support Coordinator compiles data and performs routine clerical tasks to support the underwriting function. Reviews correspondence, records, and reports to select routine matters for processing. Manual processes will evolve into a more technological process.
Dallas/Ft. Worth Field Staff Adjusters are expected to provide high quality, high speed and excellent customer service to all claimants, which will ultimately result in satisfied customers for the company. The position will require the ability to handle the claim from inception to resolution.
The Underwriting Technician contributes to the success of the underwriting organization by working to drive growth, improve profitability, retain accounts, and service producers. The Underwriting Technician is responsible for reviewing and analyzing all property documents to provide timely, practical underwriting decisions to agents, and for delivering outstanding customer service by communicating decisions effectively both internally and externally. Acts as an integral member of the Underwriting team by providing support within established performance standards and priorities when cases fall above their authority or level of expertise. Ensures all related activities are delivered in a manner consistent with customer service focus, quality and timelines.